Franetic recognizes the importance of protecting your personal data. We have therefore developed a security standard in order to meet all the requirements of the General Data Protection Regulation.
Franetic recognizes the importance of protecting the personal data of our customers and visitors to our website. We have therefore put in place a set of security measures aimed at protecting your personal data.
It is up to you to ensure that the data you provide is true, accurate, complete and up to date. The user is liable for any damage or harm, direct or indirect, that may arise as a result of non-compliance with this point.
Franetic hereby informs you that the personal data supplied by you will be processed for the purposes described below.
Personal data is collected and processed for the purpose of managing and maintaining the contractual relationship from the time the user places an order until the relationship ends. This includes checking that the order placed by the user is properly recorded and delivered, making any necessary service-related communications, such as managing complaints about the customer information service.
By providing personal data, the user agrees to the sending of commercial and/or advertising communications. This is to keep you informed about products and services that may be of interest to you, such as discounts and promotions.
You also agree to comply with the legal obligation to communicate personal data to public authorities or government bodies, if such communication is required by law.
Your personal data will be processed and kept by Franetic for the duration of the contractual relationship with you. The criteria used to establish the data retention period is determined by the criteria set out in the applicable legislation, regulations and guidelines, as well as by the operational requirements relating to the proper management of the relationship with you.
The user may exercise, at any time, his/her right of access, rectification, cancellation and deletion, as well as his/her right to limitation of processing and portability of personal data, accrediting his/her identity – by presenting a valid identification document – to:
If you believe that Franetic has infringed any of the above rights, you can lodge a complaint with the National Data Protection Commission.