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10 Tips for Effective Restaurant Email Marketing

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restaurant email marketing
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10 Tips for Effective Restaurant Email Marketing

In today’s competitive world, effective marketing strategies can be the difference between success and failure for a restaurant. One of the most effective marketing channels for restaurants is email marketing. With email marketing, restaurants can reach out to their customers in a cost-effective way and build relationships with them. If you want to know how to make the most of restaurant email marketing, keep on reading.

1. Create an Engaging Email Subject Line

The subject line of your email is the first thing that your customers will see and will determine whether they open the email or not. Therefore, it is essential to create an engaging subject line that entices your customers to open the email. Keep it short and sweet, and make sure it accurately reflects the content of your email.

2. Segment Your Email List

Segmenting your email list means dividing it into different groups based on demographics or behaviors. It enables you to tailor your message to specific customers, helping you to achieve the desired response from them. For example, you can segment your email list based on the customer’s location, age, or past order history.

3. Personalize Your Emails

Personalization is the key to successful email marketing. Adding personal touches to your emails, such as addressing the recipient by name or including their past order history, can increase open rates and conversions. When using personal data, ensure that you comply with GDPR regulations and always obtain consent from the customer.

4. Keep Your Emails Short and Sweet

Keep in mind that shorter emails tend to perform better than longer ones. Focus on the key message you want to convey and keep the copy concise and engaging. Avoid using long paragraphs and instead use bullet points, images, and videos to break up the content.

5. Use Eye-catching Images

Visual content can add excitement to your email and grab your customer’s attention. Use high-quality images of your restaurant, food, and drinks to showcase your offerings. Make sure that the images you use are optimized for loading time in Emails.

6. Call-To-Action (CTA)

A CTA is a prompt to a customer to take a specific action, like making a reservation, ordering online or purchasing a gift card. Placing clear, visible CTAs in your emails can increase the chances of customers taking action.

7. Mobile-Friendly Emails

Today, most people access emails on their mobile devices, so it’s essential to ensure your emails are mobile-friendly. Opt for a responsive design that automatically adjusts to the screen size of the recipient.

8. Consistency is Key

Consistency is essential in email marketing, be it frequency or design. Regularly send emails to your customers using consistent branding elements, such as logo, colours or fonts, reinforcing the customers’ relationship with your restaurant.

9. Offer Exclusive Discounts and Promotions

Everyone loves a bargain, and offering exclusive discounts and promotions to your email subscribers can drive loyalty and repeat business. Ensure your offers are clearly stated and easy to redeem.

10. Track Your Results

One of the significant benefits of email marketing is the ability to track your results through analytics. Analysing email campaigns regularly can provide insights such as open rates, click-through rates, conversion rates and unsubscribes, helping to refine email campaigns in future.


Email marketing can be a great way for restaurants to communicate and build relationships with their customers. By implementing the above tips, you can improve your email marketing game, drive traffic to your restaurant, and increase sales, with the added bonus of building brand reputation and customer loyalty.

Frequently Asked Questions:

Q1. How often should I send marketing emails to my customers?

A1. Email marketing frequency should be reasonable, typically 2-3 marketing emails per month, no more.

Q2. How can I increase my email open rate?

A2. Creating an enticing and engaging subject line, segmenting your email list, personalizing your emails, and using eye-catching images can increase your email open rates.

Q3. What should I include in my email besides promotions?

A3. Apart from discounts and promotions, you can provide restaurant updates, menu highlights, stories and photos of your team, and links to blog posts or other interesting resources.

Q4. Should I also use social media to promote my restaurant?

A4. Yes, social media can be an excellent addition to email marketing and can help to create a loyal following by developing a relationship with your customers.

Q5. Can I buy an email list to promote my restaurant?

A5. No, it’s a bad idea to buy an email list. It’s essential to build your email list organically by acquiring email addresses from subscribers via the webpage subscription. Also to avoid any GDPR issues.

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