File: In this photo illustration, a Zelle logo is displayed on the screen of a smartphone. (Photo Illustration by Sheldon Cooper/SOPA Images/LightRocket via Getty Images)
Zelle, the popular money transfer app, experienced **significant outages** this past Friday morning, leaving users frustrated and seeking answers.
Outage Details: What We Know
Reports began surfacing on Down Detector around **6 a.m. ET**, indicating that many users were unable to send money between banks. Some users even noted issues beginning the previous night.
One user lamented, “This is very inconvenient.” And indeed, for many, the inability to transfer funds can disrupt daily activities.
Zelle has acknowledged the situation, stating that an unnamed **”third party”** was responsible for the unfortunate hiccup. A spokesperson for Zelle remarked, “We are aware that certain Zelle users at some financial institutions are not able to use Zelle at this time. This situation involves an independent third-party that provides services to particular financial institutions. We are working diligently with our partners to resolve this matter as soon as we can. Zelle users may see transactions marked as **‘payment pending’** in the meantime.”
Understanding the Impact: What We Don’t Know
As of now, the **full extent of the outage remains unclear**. Users continue to express their concerns, and it underscores the growing reliance on digital payment systems in our everyday lives.
What You Can Do
If you’re experiencing issues with Zelle, the best course of action is to visit their website. Zelle recommends reaching out to your bank directly for immediate assistance. Their customer support should provide you with guidance on how to navigate the current situation.
Zelle: A Quick Overview
For those unfamiliar, **Zelle** is designed to make money transfers easy and efficient. It interfaces directly with your bank’s app, allowing users to wire money effortlessly between accounts, even across different banks.
Many consumers utilize Zelle for small transactions, such as paying for services or sending money to family members. It has also become a favorite among landlords for collecting rent payments. Following the shutdown of its standalone app on April 1, 2025, Zelle remains accessible through various participating banks, including Bank of America, Truist, Regions, Capital One, Wells Fargo, and Citi.
As we continue to rely on digital solutions for our financial needs, outages like these serve as reminders of the **importance of diversified payment options**. Always have a backup plan for money transfers!
The Source: Information in this story came from Down Detector, users’ posts on social media, and previous FOX Television Stations reporting. This story was reported from Tampa, Fla.
