GREEN BAY, Wis. (WBAY) – In the wake of a recent cyber incident, Cellcom is actively working to restore services for its customers, who have experienced disruptions over the past week. According to the CEO, this incident has impacted thousands, but the company has yet to share vital details about how the attackers infiltrated their network.
Ensuring Your Data is Safe! While Cellcom has reassured customers that there is no evidence of compromised personal data, the Department of Agriculture, Trade, and Consumer Protection (DATCP) is stepping forward with crucial tips to bolster your online security.
Understanding the Incident
Since the outage began last Wednesday, the DATCP has reported receiving 21 complaints related to the disruption. In a recent video and letter to customers, Cellcom’s CEO, Brighid Riordan, emphasized that the breach was confined to an area network that does not include sensitive customer information.
Investigations Underway To ensure accountability, we reached out to the FBI regarding their investigation into the incident, but they have opted not to comment as of now.
Protecting Your Personal Information
In light of this security breach, DATCP spokesperson Michelle Reinen has shared invaluable advice on how to protect your sensitive information:
1. Freeze Your Credit
“Consumers can always protect their Social Security numbers by putting a security freeze on their credit reports,” notes Reinen. This crucial step prevents identity thieves from opening accounts in your name, allowing you to maintain control over your financial information.
2. Monitor Financial Statements
Regularly check your credit card and banking statements for any irregularities. Setting up fraud alerts can provide immediate notifications of suspicious activities. Being proactive is your best defense against potential threats!
3. Stay Informed and Protected
It’s always a good idea to stay informed about cybersecurity trends and tips. You can find more resources on safeguarding your personal data on [the Federal Trade Commission’s website](https://www.consumer.ftc.gov). Taking these steps not only protects YOU but also contributes to a safer online environment for everyone.
Conclusion As Cellcom works diligently to remedy the situation, customers should take it as a reminder to review their own security practices. By following the tips outlined by the DATCP, you can safeguard your personal information against future incidents. Stay vigilant!
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