Colorado probe finds pricing errors at King Soopers, City Market.

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Colorado’s Grocery Pricing Controversy: Unpacking King Soopers and City Market’s Overcharging Claims

As prices soar at supermarkets, Colorado shoppers find themselves grappling with potential overcharges at their favorite grocery stores. A recent investigation by the United Food and Commercial Workers Local 7 has raised serious concerns regarding misleading pricing practices at King Soopers and City Market.

The Price Tag Dilemma

In an age where a cart full of groceries feels like a looming expense, many customers like Barbacar Fall nostalgically remember the days when $50 could fill their kitchens. Unfortunately, it seems that today’s consumers might be paying more than expected for a variety of products, particularly those advertised as “on sale.”

The Investigation Unveiled: Shocking Findings

Union President Kim Cordova revealed the results of extensive checks conducted in over 50 Colorado stores. Employees meticulously examined sale tags on a wide array of products, from pistachios to laundry detergent.

“They’re going to buy this bag of pistachios thinking they’re going to pay $6.99, but we were actually being charged $8.99. That’s an additional $2 over,” Cordova explained.

This investigation uncovered widespread pricing errors and expired sale tags, creating significant confusion for consumers. The demands placed on staff are immense; they are often required to update thousands of pricing labels during sales events without the necessary hours allocated for the task.

A Closer Look at Systemic Issues

These alarming findings were further substantiated by a nationwide investigation conducted by Consumer Reports, which identified systemic issues within Kroger’s pricing practices—Kroger owns both King Soopers and City Market.

Protect Your Wallet While Shopping

Amid these concerns, Denver7 consulted experts on how consumers can shield themselves from overpricing when shopping at King Soopers. A simple suggestion: use the store’s app to scan the QR code on the back of the item to ensure the accuracy of the price, and always cross-reference this with your receipt.

In a recent test at the King Soopers on W. 38th Avenue and Sheridan Boulevard, it was found that the majority of sale tags appeared accurate—yet consumers are urged to remain vigilant.

Every Penny Counts

Amid rising grocery costs, Cordova emphasized the importance of verifying prices at checkout:

“Every little penny counts.”

In a response to these allegations, a spokesperson for King Soopers/City Market stated:

"The Consumer Reports allegations boil down to misinformation, reviewing a handful of discrete issues from billions of daily transactions. This doesn’t reflect the seriousness with which we take our transparent and affordable pricing."

Stay Informed: Denver7’s Smart Shopper Initiative

To ensure you’re getting the best deals while grocery shopping, check out Denver7’s Smart Shopper. Each week, this initiative breaks down the latest discounts at popular grocery stores, helping you discover ways to save money.


As consumers navigate an increasingly complex shopping landscape, vigilance remains vital. Always double-check your grocery prices, and stay informed about current deals to maximize your savings. Your wallet will thank you!

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