Essential Insights for Agencies to Consider

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What Agencies Need to Know About Google Ads: Embracing AI Mode

As the world of digital marketing continues to evolve, Google Ads is taking a significant leap forward with its innovative AI Mode. This game-changing feature transforms traditional advertising paradigms, requiring agencies to rethink their strategies. Let’s dive deep into the essentials that can help you navigate this new terrain effectively.

Key Takeaways

  • AI Mode shifts the focus from keywords to the context of user-AI conversations.
  • Performance Max and AI Max campaigns will be automatically integrated with AI Mode ad placements.
  • Maintaining feed hygiene is vital; outdated product data can hamper AI recommendations.
  • Google may introduce CPM-based pricing to account for multiple touchpoints in conversational search.
  • Brands should conduct feed audits, refine creative approaches, and explore AI Mode campaigns ahead of Q4.

Understanding the Shift: From Static Queries to Dynamic Conversations

With the advent of AI Mode, Google is redefining how advertisers approach advertising strategies. Instead of merely bidding on discrete keywords, agencies must understand the entire conversational interaction between the user and the AI.

The Transition

In traditional search, a simple query like “best trail sneakers” would trigger a relevant ad. However, AI Mode takes this a step further, allowing ads to appear within multi-step conversations on topics like “how to prepare for a week-long hiking trip.” This seamless integration underscores the importance of understanding the context in which your ads will be displayed.

Tip: Brands that effectively weave their messaging into these ongoing dialogues will reap the rewards in visibility.

Insights from Google’s Briefing for Agencies

To ensure agencies are prepared for the rollout of AI Mode, Google conducted exclusive workshops focused on its new advertising format. Here’s what agencies learned:

Targeting Criteria

  • Advertisements will now rely on conversation signals such as intent, sentiment, and pacing, rather than isolated keywords.
  • This new strategy emphasizes the relevance of your ads in real-time conversations rather than merely matching pre-defined keywords.

Eligible Campaigns

  • Both Performance Max and the newly launched AI Max for Search will naturally transition existing assets into AI Mode placements, making it easier for agencies to adopt this new strategy.

Creative Formats

  • Text ads will remain core, but we will also witness the emergence of shopping ads presented in carousel format beneath AI responses, clearly labeled as “Sponsored.”

Call to action: Stay updated with Google’s evolving advertising formats to keep your strategies relevant.

Data Requirements

  • The importance of feed hygiene cannot be overstated. Maintaining updated and accurate product catalogs is crucial for brands to qualify for AI recommendations. Hence, agencies must routinely audit their products and feeds.

Advertiser Feedback and Initial Results

While Google remains tight-lipped about specific metrics, anecdotal reports from Ad Age indicate that brands utilizing AI Mode placements are experiencing “incredible results.” Here’s what agencies have observed:

  • Click-through rates on AI-embedded ads are either matching or exceeding traditional benchmarks.
  • The format’s novelty has driven greater top-of-funnel engagement.

However, there are concerns over whether users will maintain engagement with ads presented in a conversational format or succumb to comprehension fatigue over time.

Quick Tip: Experiment with hybrid campaigns that balance traditional keyword ads with a small budget for AI Mode placements to understand its potential impact.

Rethinking Metrics: Shifting Toward CPM and Conversation Value

With the introduction of this innovative advertising format, agencies face critical questions regarding performance metrics. Traditional pay-per-click models may not suffice in a conversational context where multiple ad exposures can occur before a single click.

New Monetization Strategies

  • Google hinted at potential CPM options that reward brands not just for clicks, but for maintaining visibility throughout AI-driven exchanges. This could pave the way for a reevaluation of how success is measured.

  • Moving beyond click-through rates and cost-per-acquisition, advertisers must now consider the conversation value of their ads—i.e., how positively they contribute to the user’s discovery journey.

Preparing for Q4: Steps to Optimize AI Mode Campaigns

With the holiday season fast approaching, brands must act decisively to leverage AI Mode. Here are essential steps to optimize your campaigns:

  1. Audit Product Feeds: Ensure every SKU is accurately represented, complete with up-to-date metadata and images.
  2. Adapt Creative Assets: Craft headlines and descriptions that read naturally within AI responses, accompanied by high-resolution imageries.
  3. Align Content Strategy: Incorporate thought-leadership articles and tutorials that mirror the exploratory nature of AI inquiries.
  4. Incremental Testing: Implement pilot budgets on Performance Max or AI Max campaigns to gauge performance against AI Mode traffic.

Taking these preparatory steps will help ensure your brand is positioned to capitalize on AI-driven discovery.

Balancing Innovation and Effectiveness

Google’s pivot toward conversational search signifies a pivotal shift in digital advertising. By embedding ads within AI dialogues, Google aims to sustain its ad-supported model amidst changing user behaviors.

Future Considerations

As Google navigates this terrain, critical questions arise:

  • Will users accept sponsored suggestions as they do organic AI responses?
  • Can AI Mode provide a ROI comparable to traditional search advertising?
  • Will impression-based pricing models prove sustainable for marketers?

Google’s response to these challenges will shape the future of digital advertising. Agencies must remain agile and innovative, reevaluating their creative approaches and measurement methodologies to succeed in an environment where conversations dictate advertising outcomes.

Stay ahead of the trends and adapt to an ever-evolving landscape for continued success in digital marketing.


This article aims to equip agencies with the insights needed to harness the potential of Google Ads’ AI Mode effectively. As this innovative landscape unfolds, being proactive and informed will be key to thriving in the digital marketing realm.

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