How to File a Claim and Receive Your Check from the FTC
If you’re one of the millions affected by unauthorized in-game purchases while playing Fortnite, you may be eligible for a refund. The Federal Trade Commission (FTC) has made strides in rectifying this situation, offering refunds for gamers misled by Epic Games. Here’s a step-by-step guide on how to file your claim and ensure you receive your rightful payment.
Understanding the FTC’s Action Against Epic Games
What Led to the Refunds?
In a landmark settlement, Epic Games was required to pay $245 million to address complaints about deceptive billing practices that tricked players into making unwanted purchases. Many users found themselves racking up charges without their clear agreement, particularly children, who fell victim to "dark patterns"—design choices that obscure important information.
- Epic’s Practices: The FTC alleged that players could incur charges simply by pressing a button to wake the game from sleep mode or preview an item. In more troubling cases, customers disputing these charges found themselves locked out of their accounts, losing access to purchased content.
How to File a Claim
Step 1: Confirm Your Eligibility
To qualify for a refund, you need to have been affected by these unauthorized charges. Eligible consumers include players or their parents/guardians. The FTC has reopened its claim process, giving you the opportunity to get your money back.
Step 2: Submit Your Claim
- Deadline: Make sure to file your claim by July 9, 2025.
- Where to File: Head over to the FTC’s official website at www.ftc.gov/fortnite.
Step 3: Choose Your Payment Method
When submitting your claim, you will have the option to select your preferred payment method.
- Payment Options: You can choose to receive your refund via check or PayPal.
- Checks: If you opt for a check, be sure to cash it within 90 days of receiving it.
- PayPal: Payments via PayPal should be redeemed within 30 days.
The Impact of the FTC Settlement
Refunds Distributed
As of June 25, 2025, the FTC has processed over $126 million in refunds, bringing the total to nearly $200 million related to Epic’s deceptive practices. This figure highlights the scale of the issue and the FTC’s commitment to consumer protection.
Why This Matters
The FTC’s actions against Epic Games are more than just a financial settlement; they represent a significant victory for consumers against misleading corporate practices.
- This case sets a precedent for accountability in the gaming industry, ensuring that players are treated fairly.
- The FTC is advocating for transparency, a crucial aspect in today’s increasingly digital and immersive gaming landscape.
Conclusion: Don’t Miss Your Chance
If you suspect you’ve been affected, don’t hesitate—file your claim today! The FTC is making it easier for consumers to reclaim what they rightfully deserve. Remember, the deadline is approaching, so visit www.ftc.gov/fortnite and make your voice heard.
By taking these steps, not only do you stand a chance to benefit financially, but you also contribute to a larger movement advocating for fairness in gaming practices. Stay informed, stay vigilant, and ensure you are part of this essential process.