Heineken leverages WPP’s AI for better marketing.

Franetic / Marketing / Heineken leverages WPP’s AI for better marketing.
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Dive Brief:

**Heineken has officially appointed WPP as its global agency partner** for shopper marketing and commerce across its extensive beer portfolio, as detailed in a press release.

**VML Amsterdam**, positioned close to the Dutch brewer's headquarters, will spearhead the account team. Their tasks will span various **below-the-line marketing strategies** including bar promotions, retail strategies, e-commerce activities, and shopping integrations correlated with Heineken's high-profile sponsorships such as **Formula 1** and **UEFA Champions League**.

**WPP Open**, the advertising giant's innovative **AI-powered operating system**, will play a vital role in enhancing these functions. This collaboration enhances Heineken's existing relationship with WPP, a partnership that is crucial for the brand's push toward renewed growth.

Dive Insight:

Heineken is taking a bold step forward by deepening its collaboration with WPP, leveraging the agency's **advanced AI capabilities** to supercharge shopper marketing and e-commerce activities for the renowned global brewer. The strategic alliance will encompass key products in the Heineken lineup, including the popular **Heineken 0.0** and the refreshing **Heineken Silver** lager.

The partnership is set to hinge significantly on **WPP Open**, which has undergone substantial investment to ensure WPP remains competitive in the **fiercely evolving tech landscape** among marketing service providers. This innovative system incorporates cutting-edge technologies from leading **generative AI developers** like **Anthropic**, **OpenAI**, and **Google Gemini**. Other consumer packaged goods (CPG) brands are also tapping into AI, with some, such as **Unilever**, exploring transformative projects like "digital twins" to streamline production and cross-channel marketing efficiency.

Heineken's enduring relationship with WPP is already evident, as the brand collaborates with notable agencies within the network, including **Ogilvy** and **Design Bridge and Partners**, the latter having contributed significantly to Heineken's **150-year anniversary campaign** in 2023.

According to **Rutger van der Stegen**, Heineken's global head of below-the-line marketing, “We were impressed by WPP’s **robust capabilities in shopper marketing**, particularly their talent for driving higher efficiencies through **WPP Open**, powered by advanced AI.”

The Changing Landscape of Beer Marketing

The timing of this expanded collaboration comes during a period of rapid evolution within the beer industry. Consumers are increasingly gravitating toward **zero-alcohol** and healthier beverage options, presenting both challenges and opportunities for brands like Heineken. E-commerce is becoming a significant sales channel, especially with **delivery platforms** entering the alcohol market, although these brands face stricter advertising regulations than their CPG counterparts. WPP will assist Heineken in defining its strategies around its sponsorships of hot events like **Formula 1**, the **Champions League**, and dynamic **live music events**.

Moreover, the beer industry is currently battling **significant headwinds**, such as escalating trade tensions. Recent threats from U.S. President **Donald Trump** regarding steep tariffs on European alcohol could destabilize the category. Furthermore, Heineken is grappling with increased duties on essential manufacturing materials, including **aluminum**.

Despite these challenges, this partnership represents a significant victory for WPP amid a turbulent landscape. The agency recently lost the North American media and data account for **The Coca-Cola Company** to rival **Publicis Groupe**, a major setback in a challenging market. Reportedly, WPP experienced a **2.3% decline** in like-for-like revenue in Q4 2024 and a full-year decrease of **1%**, projecting a cautious outlook for 2025 with revenues expected to flatline or dip by **2%** amidst ongoing economic uncertainties.

In conclusion, Heineken's alliance with WPP shines a light on the effective integration of AI into marketing strategies, signaling a new era for shopper engagement in the dynamic world of beer marketing. This collaboration not only aims to enhance Heineken's marketplace presence but also sets a precedent for how brands can leverage technology to navigate evolving consumer preferences and a challenging economic landscape.

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