JD.com, Meituan face accusations of food delivery monopoly

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JD.com vs. Meituan: The Battle Over Food Delivery Heats Up Amid Monopolistic Accusations

In the fast-paced world of food delivery services in China, two titans are clashing: JD.com and Meituan. The culinary battlefield is rife with allegations of monopolistic practices that have sparked intense scrutiny and raised questions about fair competition in the gig economy.

A Clash of Giants

Launched in February, JD.com’s entry into the food delivery market has stolen headlines, but it is the accusations that are making waves. JD.com has taken a bold step by publicly accusing Meituan of employing tactics that restrict part-time delivery riders from working on both platforms simultaneously. This serious claim has ignited a war of words between the two companies, casting a shadow over their rivalry.

Meituan Strikes Back

In a swift rebuttal, Meituan denied JD.com’s allegations. They insisted that the company does not impose restrictions on delivery personnel and has never coerced workers to leave the platform. However, a storm was brewing when screenshots of online group chats surfaced, purportedly showing people warning part-time riders that their Meituan accounts would be at risk if they accepted orders from JD.com.

In response, JD.com asserted that certain rivals (without naming names, but obviously referring to Meituan) are indeed forcing gig workers to pick sides. Their claims even suggested that some individuals could suffer a 25% drop in income due to these practices. JD’s statement stood out: “Although a certain company explicitly says it won’t do it, everyone knows it must secretly do it!” This bold declaration underscores the cut-throat nature of food delivery in China’s bustling market.

The Allegations Heat Up

The tensions escalated further when Meituan fired back, accusing JD.com of restricting its full-time riders from accepting orders outside their platform. Moreover, they claimed JD.com imposes hefty fines on those who miss delivery deadlines. A stony silence from JD.com followed Meituan’s counter-accusations, adding to the intrigue surrounding this high-stakes rivalry.

A Glimpse into the Gig Economy

The "pick one from two" strategy is not new to the gig economy. It has faced scrutiny in the past and has been a focal point in China’s antitrust investigations. In 2023, Meituan was slapped with a hefty 3.44 billion yuan fine (equivalent to about $533 million at that time) for compelling restaurants to use its platform exclusively. This ongoing saga reflects broader concerns about consumer choice and worker rights in the rapidly evolving gig economy.

What Lies Ahead for Food Delivery?

As JD.com continues to expand aggressively, aiming to carve out a significant share of the food delivery market, the implications of these allegations will be profound. With accusations flying and scrutiny intensifying, it will be fascinating to see how both companies navigate the challenges ahead.

With the eyes of regulators, investors, and food lovers alike on this rivalry, one thing is for certain: the competition in China’s food delivery sector is just heating up. Will JD.com manage to elevate its status alongside Meituan, or will the accusations of monopolistic practices hinder its progress? Only time will tell.


For further insights into the world of e-commerce and food delivery, check out South China Morning Post.

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