Microsoft Extends Support for M365 Apps on Windows 10 Until 2028
Microsoft has made a significant announcement that will impact countless users of Windows 10. The tech giant is extending its commitment to supporting Microsoft 365 (M365) apps on Windows 10, ensuring vital security updates will be provided all the way through October 10, 2028. This news comes ahead of the October 14, 2025, deadline when Microsoft officially ends support for Windows 10, unless an extended support package is purchased.
A Smooth Transition for Windows 10 Users
In a recent understated bulletin, Microsoft clarified that M365 subscribers using Windows 10 can expect to receive crucial security patches for popular applications like Word and Excel through normal operational channels until 2028. This is essential news for businesses that rely on these tools for daily operations.
"If the customer is unable to move to Windows 11, support will provide troubleshooting assistance only."
Support Issues and Upgrade Considerations
While users can still seek support for M365 apps on Windows 10, there is a notable caveat: post-October 14, if any support-related issues arise and it’s determined that they don’t affect Windows 11, Microsoft will likely push users towards an upgrade to the newer operating system.
The bulletin states:
"If the issue occurs only with Microsoft 365 Apps on Windows 10… support will ask the customer to move to Windows 11."
If you find yourself in a situation where you cannot migrate to Windows 11, be prepared for limited assistance. Support for issues related to M365 apps operating on Windows 10—whether or not the Extended Security Updates are in place—will not include options for logging bugs or requesting further updates.
The Challenge of Adopting Windows 11
Numerous users have expressed hesitation regarding the switch to Windows 11, particularly due to its stringent hardware requirements. For financial managers and corporate IT leaders overseeing numerous devices, the idea of mandating new hardware can be incredibly overwhelming, especially in today’s challenging economic environment.
In community forums, many Surface users have openly vented their frustrations. A comprehensive list of unsupported devices includes several first and second-generation Surface Laptops, Surface Pro models 1 through 5, and other earlier Surface products. Curious about your device’s compatibility? Check out the official list here.
The Market Landscape: Windows 10 vs. Windows 11
Despite Windows 11 being out for nearly four years, it still holds only a 44% share of the global Windows desktop market. In stark comparison, Windows 10 boasts an impressive 53% market share as reported by Statcounter. Even more surprising, there remains a small percentage—2%—of diehard Windows 7 users. Such numbers highlight the widespread reluctance to adopt Windows 11, especially among those with legacy systems.
Conclusion: Choose Wisely for Future Security
With Microsoft’s continued support for M365 apps on Windows 10 until 2028, users have a window of opportunity to plan their transition strategically. However, it’s equally essential to assess whether upgrading to Windows 11 is the right path for your operations. As the world of technology evolves, making informed decisions will help safeguard both your data and your business’s productivity.
