What Your Attribution Model Isn’t Telling You: A Deep Dive into Effective Measurement Strategies
Reliable data is the backbone of every successful marketing technology (martech) strategy, empowering marketers to make informed decisions about performance and optimization. While the demand for timely and accurate data remains steadfast, the landscape of data utilization continues to evolve in tandem with shifting business goals and expectations.
The Importance of Comprehensive Measurement
In today’s fast-paced marketing environment, measurement needs to take center stage. Without a precise understanding of effectiveness, there’s no real direction for optimization. However, recent shifts—fueled by technological advancements and tightening privacy regulations—have disrupted the attribution-heavy models that marketers have relied on for over a decade. Relying on a single measurement method is no longer sufficient.
To navigate this complexity, marketers must adopt a flexible, layered approach that encompasses the intricacies of the customer journey and the limitations of traditional tracking methods. By integrating Multi-Touch Attribution (MTA), Marketing Mix Modeling (MMM), and Incrementality Testing, brands can construct a more comprehensive and accurate picture of what truly drives performance.
Multi-Touch Attribution: A Critical Component
Understanding how customers interact with multiple touchpoints remains essential in any marketer’s toolkit. User-based attribution is crucial for monitoring daily activities and optimizing core bidding strategies across major platforms like Google Ads, Facebook, and DV360.
However, with evolving regulations, such as GDPR in Europe and CCPA in the U.S., the landscape of attribution has become more challenging. These laws have added complexity to user data sharing and processing, accelerating the decline of third-party cookies. As a result, gaining a clear view of user behavior—especially in upper-funnel activity—has become increasingly intricate.
Dig deeper: How attribution masks what’s actually driving growth
Marketing Mix Modeling: The Strategic Advantage
Even before the recent shifts in privacy and tracking, Marketing Mix Modeling had a well-established role in helping marketers understand broader sales drivers. Traditionally, MMM insights were provided in static reports every 6-12 months, making it difficult to translate findings into tactical decisions. However, advancements in machine learning have revolutionized this process, allowing for more frequent and accessible insights.
MMM stands out for its ability to integrate diverse data sources, providing insights that encompass branded search, CTV, and upper-funnel campaigns. This makes it feasible for marketers to tackle strategic questions such as budget allocation across channels, ROI forecasting, and differentiating the impact of discounts from marketing endeavors.
Dig deeper: Rethinking media mix modeling for today’s complex consumer journey
Incrementality Testing: The Reliability Factor
While MMM provides valuable insights, it heavily relies on historical data, which can limit its effectiveness when introducing new channels or products. Here, Incrementality Testing shines as one of the most robust measurement methods available. Through structured experiments—like geo tests or user-level A/B tests—marketers can isolate the effects of specific variables, such as channel changes or creative adjustments, on sales.
A significant advantage of incrementality testing is its ability to validate findings from other measurement methods. For instance, a geo experiment can demonstrate whether reallocating budget from affiliates to CTV improves ROI. Even negative results offer critical insights, enabling businesses to refine their marketing strategies.
Dig deeper: How smarter measurement can fix marketing’s performance trap
Striking the Perfect Balance
Choosing the right measurement approach is crucial for making informed, data-driven decisions. All three methodologies—MTA, MMM, and Incrementality Testing—should be integral to your brand’s strategy. However, their true value emerges when utilized in a coordinated, complementary manner across teams, aligning on the most effective tools for each decision type.
My Golden Rule for Building a Measurement Strategy:
- Start with key business questions you aim to answer.
- Align each question with the most appropriate measurement method.
- Establish a direct connection between insight generation, decision-making, and activation.
When wielded together with intention and clarity, these tools can transform your comprehension of marketing effectiveness and allow your organization to operate with greater precision and impact.
Author Note: Contributions to this article are made by experts chosen for their experience and relevance to the martech community. Insights are vetted for quality and align with the interests of our readers. The opinions expressed are a reflection of individual expertise.