Why Applebee’s lags behind Chili’s success.

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Why Chili’s is Outpacing Applebee’s: A Deep Dive into Branding Success

The grill and bar landscape in America is shifting rapidly. For the first time in 2024, Chili’s has outperformed Applebee’s in U.S. systemwide sales, a trend that has industry experts buzzing. So, what’s behind Chili’s surge while Applebee’s struggles?

Understanding the Numbers

According to Technomic, a leading restaurant research firm, Chili’s sales skyrocketed from approximately $3.6 billion to $4.6 billion between 2023 and 2024. In stark contrast, Applebee’s sales remained stagnant at about $4.1 billion during the same period. This data underscores a significant shift in consumer preference that brands must address.

In their most recent fiscal reports, Chili’s highlighted a 31% surge in same-store sales, while Applebee’s experienced a 2.2% decline—marking Applebee’s eighth consecutive quarter of downturns. These figures reveal a troubling trend that John Peyton, CEO of Applebee’s parent company, Dine Brands, openly acknowledged.

“The stock isn’t reflecting our fundamentals or growth potential,” said Peyton, hinting at a disconnect between investor perception and actual performance.

The Stock Market and Brand Performance

Dine Brands has faced significant pressure from the market, with its share price plummeting 40% over the past year. Industry analysts, like Eric Gonzalez from KeyBanc Capital Markets, believe that rekindling positive same-store sales could be a potential catalyst for recovery.

Dine Brands operates mainly as an "asset light business," favoring a franchised model that offers low operational volatility. However, this model has made it challenging for the company to garner the attention it needs.

Chili’s Controlled Approach

In contrast, Chili’s operates mainly company-owned establishments, giving Brinker International the ability to swiftly implement system-wide initiatives. In 2024 alone, Chili’s increased labor spending by 34% and restaurant-related expenses by 28%, underlining its commitment to operational enhancement.

Tim Hynes, Global Head of Credit Research at Debtwire, explains:

“The franchisee model is great for financial engineering but limits operational control. This can hinder performance when agility is needed."

Steps Toward Revitalization

Dine Brands is making strides to recover. They plan to remodel all locations over the next three years, incentivizing franchisees to adopt these updates early. Peyton noted:

“We aim to demonstrate that a refreshed restaurant increases profit. That’s why we’re renovating 30 locations this year.”

The company is also testing a unique IHOP and Applebee’s combination restaurant, which has shown promising initial results, boosting sales from $2 million to $6 million per year. This innovative adaptation could signal a new direction for the brand.

Furthermore, Dine Brands has managed to cut $1 million off the cost of opening new restaurants, making it easier for franchisees to expand.

Looking Ahead: Optimism Amid Challenges

Despite the current challenges, there’s a sense of optimism. Tim Doherty, a franchisee president, expressed confidence in overcoming obstacles:

"Traffic was softer than we’d like in 2024, but I truly believe we will figure it out and achieve long-term success."

Conclusion

In a rapidly evolving restaurant landscape, Chili’s is showcasing a dynamic approach that resonates with consumers, while Applebee’s grapples with stagnation. To regain its footing, Applebee’s must revitalize its brand strategy and execution. The potential for renewal is there; it just requires a transformative leap.

For a deeper look into how Applebee’s plans to navigate these turbulent waters, watch this insightful video and discover their game-changing strategies.

By understanding these branding dynamics, industry watchers can appreciate the intricacies of this competitive sector and its impact on consumer choices.

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