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Mailchimp vs. Constant Contact: Choosing the Best Email Marketing Platform

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Title: Mailchimp vs. Constant Contact: Choosing the Best Email Marketing Platform

As the world of digital marketing continues to expand, businesses are looking for the best ways to reach their customers. Email marketing is a highly effective way to do this, as it can reach a large audience while also allowing for personalization and customization. However, with so many email marketing platforms to choose from, it can be challenging to determine which one suits your business needs the best. Two of the most popular options out there are Mailchimp and Constant Contact. In this article, we’ll compare and contrast the two to help you decide which one is the best fit for your business.


Email marketing is highly effective when it comes to reaching a broad audience and keeping them engaged. However, choosing the right platform can be challenging as email marketing is highly competitive. In this article, we’ll be comparing two highly efficient email marketing platforms- Mailchimp and Constant Contact. Both platforms have unique features and pricing, but which one is the best email marketing platform?

H1: What is email marketing?

Email marketing is a highly effective digital marketing strategy. It involves sending emails to a group of people, typically customers, to advertise a product or service, share company news or promotional offers, and increase brand awareness. With the use of automated tools, email marketing campaigns can be highly personalized and customized.

H2: What are Mailchimp and Constant Contact?

Mailchimp is one of the best-known email marketing platforms globally, serving over 12 million users. It has a user-friendly interface, and its tools can be used by beginners and professionals alike. Constant Contact, on the other hand, is geared towards small business owners and has been around since 1995, making it one of the oldest email marketing platforms.

H3: Features and Pricing

Mailchimp Pricing:

Mailchimp has three pricing options, and the cost increases with the number of subscribers. Mailchimp’s “Free” package allows for up to 2,000 subscribers and 10,000 monthly emails. Paid plans start at $9.99, with a maximum of $259 for 200,000 subscribers.

Mailchimp Features:

Mailchimp comes with a range of advanced features that are continually being updated. These include customizable email templates, interactive signup forms, A/B testing for email campaigns, and in-depth insights.

Constant Contact Pricing:

Constant Contact offers two pricing options – Email and Email Plus. The Email plan starts at $20 per month, while the Email Plus plan starts at $45 per month.

Constant Contact Features:

Constant Contact offers a range of intuitive tools that users can use to create and manage email marketing campaigns. These features include customizable email templates, auto-responder functionality, event management, and contact management tools.

H2: Ease of Use


Mailchimp is ideal for beginners, with a user-friendly interface that’s quick to navigate. Users can click through the easy-to-use drag and drop templates and create an email in just a few clicks.

Constant Contact:

While Constant Contact is easy to use, it can require more clicks than Mailchimp to create an email campaign. However, this email marketing platform offers more personalized onboarding, which can help users get started quickly.

H3: Third-Party Integrations


Mailchimp comes with thousands of integrations with third-party apps, including Zapier, which allows users to connect Mailchimp with more than 2,000 apps.

Constant Contact:

Constant Contact also offers third-party integrations. Integration with popular tools like Quickbooks, Salesforce, and Shopify is available.

H4: Support and Resources


Mailchimp offers users a range of tutorials, resources, and communities to help them make the most of the platform. They also offer 24/7 email support and live chat support during business hours.

Constant Contact:

Constant Contact offers support via phone, chat, and email. They also have a range of resources to help users get started, including email templates and a library of free images and videos.


Both Mailchimp and Constant Contact offer reliable email marketing platforms that can help businesses grow their customer base. While choosing the right email marketing platform is subjective, understanding your business needs is an excellent starting point. Mailchimp is ideal for small to large businesses that are looking for flexible pricing and advanced features. On the other hand, Constant Contact is more geared towards small businesses that need an easy-to-use interface with personalized customer support.


Q1: How often should I send email newsletters?

Answer: It depends on your business niche and audience. Ideally, businesses should aim for one email newsletter per week. However, the frequency can vary depending on the content and promotions.

Q2: Can I integrate Mailchimp or Constant Contact with my website?

Answer: Yes, both Mailchimp and Constant Contact support website integration for better engagement and lead generation.

Q3: Can I create custom templates with Mailchimp and Constant Contact?

Answer: Yes, both platforms offer customization tools and templates.

Q4: Which is better for small businesses – Mailchimp or Constant Contact?

Answer: Both email marketing platforms cater to small businesses. Mailchimp is ideal for businesses that are looking for advanced features and flexible pricing, while Constant Contact is for small businesses that need an easy-to-use interface with personalized customer support.

Q5: How to measure the effectiveness of email marketing campaigns?

Answer: Email marketing platforms come with built-in analytics tools that allow businesses to track open rates, click-through rates, and conversions from email campaigns. Look at the metrics regularly to determine the effectiveness of your email marketing campaigns.

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